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Hey there
Looking to hire an experienced Virtual Assistant to support your business needs?
HOW I GOT HERE
This is my Story
Hi, I'm Shell! With over a decade of experience as an Executive Assistant, supporting high-level executives in companies like Rimmel, the Department for Transport, NHS, Rockwool, Steer Group, and We Got You Boo, I understand the demands of a growing business. After transitioning into Virtual Assistance, I’m passionate about helping business owners lighten their workload and streamline operations. I know what it takes to be an effective Virtual Assistant, and I offer tailored solutions to provide the support you need to grow and succeed. Whether you need administrative, operational, or specialised assistance, I’m here to help your business thrive.
Let’s simplify and grow your business
Virtual Assistant Services
These are just a few of the services we can offer; the possibilities are endless, and we tailor our support to meet your unique business needs.
Calendar Management
Email Management
Data Entry & Management
Travel Planning & Coordination
Document Preparation & Formatting
Client Liaison
Project Coordination
Appointment Scheduling
Online Community Management
Event Management
Proofreading
File Management
Social Media Scheduling
Website Updates
Newsletter Creation
Recruitment Support
Online Course Management
Systems & Workflow Automation
Expense Tracking
Product Ordering
Invoice Processing
Managing Client Onboarding
Online Research
Influencer Outreach
Creating Lead Magnets
Updating SOPs
FREQUENTLY ASKED QUESTIONS
I have all the answers you need!
Prices start from just £32 per hour, with retainer packages available for ongoing support. Get in touch to discuss the best option for your business needs.
I work fully remotely and use tools like email, Slack, Google Drive, and Trello/Asana to collaborate. We’ll set up a system that works best for you and your preferred way of working.
Both! I offer flexible options, whether you need regular monthly support or help with a one-time task or project.
Yes, of course!
I bring over 10 years of experience supporting CEOs, entrepreneurs, and global companies — but what really sets me apart is my high attention to detail, clear communication, and proactive approach. I genuinely care about my clients and treat your business like it’s my own. You’ll feel fully supported, and you’ll know things are being handled to a high standard without you needing to double-check.
It all starts with a free, no-obligation discovery call to chat about your needs. If we both decide we're a good fit and you'd like to move forward, I'll send over an agreement. From there, we'll get systems in place and start making your life easier!
Don't just take my word for it...
My clients say it best — here's what it's like to have a VA who actually cares.
Shell is truly the most incredible Virtual Assistant! I could not have run & grown my business without her this past year.
From managing event admin, to drafting up Google review forms, to reminding me when to make payments - Shell completes tasks without me having to even ask her - somehow she’s always thinking one step ahead.
I’d highly recommend Shell to anybody wanting to find a VA who can work autonomously, as well as being the most genuine & wonderful person!
Lydia Leyland
We Got You Boo Founder
Michelle is an incredible Virtual Assistant and would be an asset to any individual or company. She is extremely organised, self-sufficient and forward thinking; always looking at ways to take stress away from her client. She has been instrumental in elevating my business.
Doctor Amiee
Aesthetics Business Owner
follow me @pivotalassistant
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